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FAQ
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What separates Garvin Exteriors from other roofing companies?The Cost. Your home is the biggest asset you have. Protecting that investment is top priority. Garvin Exteriors understands how sizable a roof expense can be. Most companies in the industry carry large overhead to pay several employees, marketing, development and technology costs that are assigned to just one project. This confuses homeowners because you don't know who to call and the lack of trust grows. Majority of the time those calls slip through the cracks or aren't communicated. At Garvin Exteriors we have simplified the process with assigning you a personal project lead. He/She will be your point of contact on everything to do with the project. Garvin Exteriors now returns the savings back to you! Keeping your costs low ensuring that you have total peace of mind. ​ We Give. Giving back to our community is very important to us. We are partnered with GiGi's Playhouse in Houston. They change lives through consistent delivery of free educational, therapeutic-based and career development programs for individuals with down syndrome, their families and the community. Part of every project is donated to this amazing cause. ​ Our Community. Many families have been hit hard in Houston. From hurricane Harvey to Covid to the rise of inflation. Garvin Exteriors is a remodeling platform company who's mission is to create several different well paying jobs in and around Houston. We are all apart of the Houston family and it's time for companies to pay it forward.
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What is your financing options?We work with Foundation financing to get you the best rate possible. Once we have all the appropriate information we can get you approved within minutes.
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Do you require money down?No. We have a no money down policy. You pay us when the job is completed.
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What forms of payment to you accept?We accept Cashier's Checks and Cash only for large jobs. For smaller jobs we will accept personal checks, cash, paypal.
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How do I know if I need a roof replacement?If your roof is over 12 years in Houston, shingles are curling, fiberglass is exposed (silver lines on the roof), Algae or fungus growth, missing granules from hail or wind.
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How long with IKO Dynasty Shingles last in Houston?You can expect an IKO Dynasty shingle to last up to 40 years in Houston. This is because the shingle is specifically made for your weather.
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How long with a GAF Shingle last in Houston?15-20 years in Houston with the proper underlayments underneath the shingles.
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How long will Owens Corning or Certainteed Shingles last in Houston?10-15 Years in Houston. Owens corning and certainteed shingles are known as builders grade shingles and we have seen first hand these shingles only lasting half of their life expectancy.
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How long will my roof installation take?1-2 Day Install. 99% of the time we can finish in 1 day.
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Do I need to seek HOA Approval for my roof?In most cases you do not have to seek approval. In specific neighborhoods (Towne Lake, Bridgeland, Cinco Ranch) you do have to seek approval.
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How long does the HOA need to make a decision on a new roof?Most HOA's take 30 days to process approval. However it will depend on how often the HOA meets.
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What are the most expensive residential shingles?This is completely relative to supply and demand. However in general GAF is the most expensive shingle in the industry. Followed by Certainteed and Owen Corning. Most contractors will use cheap labor to keep the entire estimates low. And those contractors aren't in business very long.
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What type of roof replacements do you offer?We offer residential roofing only and install architectural or composite shingles. We also can install metal roofing on porches, patios and home additions.
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What type of repairs do you do?Any type of repair to the shingles or roofing accessories.
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How long do the repairs take?This will depend on the type of repair needed. Most only take 1 day or less.
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What are the costs of a repair?This depends on the type of repair and materials needed for the repair. Please contact us.
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How do I know if I have storm damage?Seeing hail spots or wind damage can be difficult. Please contact us for an inspection.
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How quickly will my home be restored?After a major storm, we are here for you and restoring your roof back to livable conditions. We can do patch work very quickly to ensure the roof is dried-in and free of leaks. Please contact us.
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Do I need to wait until insurance approves or declines coverage before I make any repairs?Yes. Unfortunately insurance companies will need to see the damage and will require no repairs be completed until a final decision is made.
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Can a new roof lower my homeowners insurance premiums?Short answer, Yes. Many insurance companies in Houston will not carry you if your roof is over 15 years old. According to American Risk, "If discovered that the roof has been misrepresented and the roof age is 15 years or older, the Endorsement will be added retroactively to the effective date of the policy and the claim will be adjusted on an Actual Cash Value basis. Meaning the coverage you thought you had doesn't apply and you have to purchase a new roof to continue carrying homeowners insurance. Our IKO Dynasty Shingles will lower your insurance premiums by an average of 20%.
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Do you offer insurance claim assistance?Yes. We will explain the entire claim process with you and fully assist you with the claim.
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When should I file an insurance claim?After you have had the roof inspected and the professional inspector recommends that you file a claim.
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Is it a good idea to repair my roof before my insurance company looks at the damage?No. It is highly recommended that a professional inspector looks at your roof first before any insurance claims are made.
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Should I file a claim to my insurance company?You should only file a claim after you have had your roof inspected my a professional. They will advice the best course of action.
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How long will your services take?Residential roofing replacements will take 1-2 days. While 99% of our installations only take 1 day, depending on the size and houston weather. Gutters will take less than day. Attic Insulation will take less than a day. Roof repairs will take less than a day.
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What is our warranty?We offer a *Lifetime Transferable Material Warranty and 5 year Labor Warranty. *Warranty lifetime is based on the manufacture.
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Do you offer discounts?Yes. All active and retired military will receive a 10% discount on the purchase of a new roof. All GiGi's Playhouse parents receive a 10% discount on the purchase of a new roof.
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Our Process
Proudly Serving The Greater Houston Area
"We believe in establishing long-term partnerships with each client, built on trust, quality, and exceptional service. With over a decade of experience in the remodeling industry, we pride ourselves on our core values, which include educating homeowners to make informed decisions. We are committed to creating awareness about the right ways to install roofing, gutters, and attic insulation in Houston."
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Chris & Kristin Garvin // Co-owners
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